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Shipping & Handling:

Westendglasses.com features shipping by US Priority Mail.

WestEndGlasses.com reserves the right to use our shipping method of choice for best service.

Westendglasses.com does ship Internationally by US Global Priority Mail. Packages usually arrive in 6-10 Business Days depending on how fast they clear Customs. Westendglasses.com is not responsible for additional Customs or Duties charges that may occur. International Shipping Charges and Fees are non-refundable. All Return Postage Fees for International Packages are the responsibility of the Customer.

UPS GROUNG: Average Transit Times:


Shipping Chart

Westendglasses.com does ship Internationally by US Global Priority Mail which usually takes 6-10 Days, but closer to 30 days during the holidays because of the huge extra demand on the folks in Customs around the globe. We also ship to all US Territories and APOs, etc by US Priority Mail. International Shipping Charges are not refundable.

Shipping times? Westendglasses.com tries to ship all orders received within 24 Hours providing all items are in stock, Monday-Friday. except during the Holidays which take a few days to process. After shipping, Orders to the West Coast take 2 Business Days, Midwest 3-4 Business Days and East Coast 4-5 Business Days. For further shipping questions, please call us at 800-420-6070 Toll Free Monday-Friday 8AM-5PM Pacific Time. For International Shipments, please see above!

Sales Tax:

8.25% Sales Tax will be charged to all orders shipping to a California address.

Shipping Charges are not refundable. Returns on Orders that received Free Shipping will be charged $ 9.95 Shipping Charge for the return.



Payment Options:

We accept the following major credit cards:

Visa Accepted MasterCard Accepted American Express Accepted Discover Card Accepted


Refund Policy:

Everything you order from WestEndGlasses.com is guaranteed. We want you to keep coming back! If for any reason you are not satisfied, we will gladly replace your merchandise or refund your money, Returns must be received within 30 days of Purchase. Please see Return information below.

Did You Receive an Incorrect or Damaged Item?

Please contact us at info@westendglasses.com or Call 800-420-6070 for Replacement Instructions. You will be asked to Please e-mail a Picture of the Item. Incorrect or Damaged Merchandise must be reported to us within 30 Days of Purchase.

Want to Return or Exchange Your Order?

Please Contact us at natives@hulaisland.com or 800-420-6070 for a Return Authorization Number and Form. A Completed Return Authorization Form Must Accompany all Returns and Exchanges. Shipping Charges are not refunded. Additional shipping charge of $ 9.95 will apply to exchange shipments. All Returns and Exchanges must be received withis 30 Days of Purchase. Returns not Authorized will not be credited. Return Orders and Order Cancellations that include 6 or More of any one product will be charged a 30% Restocking Fee. This is because when we have large quantity orders we have to order in more and do not want to maintain additional stock unnecessarily.

PLEASE SHIP RETURNS TO:

Hula Island Inc.
ATTN: RETURN MANAGER
3332 Paul Davis Drive
Suite 3
Marina, CA 93933
800-420-6070

Returns received after 30 Days will not be credited.

Shipping Charges are Not Refundable. For More Information of International Shipping, please refer to our International Shipping Policy stated above! Please note that if you were not charged Shipping on Your original order, you will be charged $ 9.95 Shipping charge for the Return.

Just Call 1-800-420-6070 Toll Free! Or Please Click Here to E-mail Us!



Customer Service:

For all customer service and order questions, please email us at or call us at 1-888-300-4368.



Privacy and Legal Statements:

Our privacy and other legal statements can be viewed here.


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West End Glasses - Fine Drinkware and Accessories featuring Lolita 3332 Paul Davis Drive, Suite 3, Marina, CA 93930    1-888-300-4368

Lolita Glasses is a specialty website featuring Lolita Glassware. We don't make them, but we love to sell them!
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